As I’m sure I’ve mentioned on this blog before I have Coeliac Disease so have to follow a gluten free diet. When I saw this Buy of the day post on The Guardian website my first thought was to assume they wouldn’t be gluten free (most of the good stuff is). There was a link to the company’s website so I clicked to find out.
I found a lovely website, with all sorts of information but no allergen information. This isn’t uncommon, so I sent a quick email asking if they could tell me whether any of their yummy looking cakes were suitable for me. The usual responses I get, if the company bothers to respond at all, are usually very curt and tend to advise that I go and look on the ingredients list on the packaging. I was amazed therefore to find a reply to my email early the following morning from Bernard Broderick apologising for the information not being on the website, assuring me that their chocolate macaroons were definitely gluten free and offering to send me a box because he felt bad the information hadn’t been there. Of course I said yes!
A few days later the parcel arrived, it contained a box and a part box of chocolate macaroons and a box filled with a selection of their other bars – these do contain gluten so came with the suggestion I could use them as bribes! My dad is also a Coeliac so he has been sharing the macaroons, and mom is not a Coeliac so she has commandeered the box of gluten containing treats. We’ve been eating them for a few days now and I have to say they score full marks with us all! The chocolate macaroons are delicious, they’re full of coconut and wonderfully moist. According to my mom the other cake bars are all wonderful, she’s tried a few different ones now and says it’s impossible to choose a favourite as they’re all so good. She also ends up in fits of laughter each time she has one as she is face again with the very creative names that the bars have.
I’m still blown away by this lovely response. I’ve sent so many similar request emails in the 9 months since I was diagnosed, Broderick’s Bars are the only ones who’ve gone over and above in their answer. We’ll definitely be buying their cakes in the future.